What information will be collected and stored?
We collect information when you place an order, register for our newsletter or fill in an online form.
When you place an order or register on our website you will be requested to provide the following information: name, e-mail address, home address, telephone number and credit card information. The customer may access, change or delete his own, personal data any time by sending an e-mail or letter to the following e-mail address: firstname.lastname@example.org
What will your information be used for?
Any information collected and saved by us may be used for any of the following purposes:
To personalise your user experience
(Your information helps us respond better to your individual needs)
To improve our website
(We are constantly striving to improve our website based on the information provided by you and your feedback)
To improve customer service and interact with you if you visit our website and need support.
(Your information helps us to answer any questions addressed to our customer service staff more efficiently and to provide optimised support to you.)
Your information, both public and private, will not be sold, exchanged, transmitted or disclosed to other companies for any purpose whatsoever.
The e-mail address that you provide to us for processing your order will only be used to send information and updates concerning your order to you.
How do we protect your information?
We implement a variety of security measures to protect your personal information provided to us when you place an order or enter, send, call up or disclose any personal information.
We offer the use of a secure server. All sensitive or credit card information provided to us is transmitted via the Paymill System for online authorisation and then sent in encrypted form to our payment handling agents and their databases where only authorised personnel with special access rights have access to the system. By this means it is ensured that your information is handled confidentially.
We do not save your confidential and personal data (credit card information, social security number, payment details, etc.) on our servers following a transaction.
Will we provide information to third parties?
No. We do not sell, trade or transfer information received from you to third parties.
Other providers' links
Occasionally and upon our review, we may offer products or services of third party suppliers on our website. These sites are subject to other or separate data protection provisions. We do not assume any liability for the content and activities of such linked sites.
Children’s Online Privacy Protection Act Compliance
We comply with the provisions of COPPA (Children’s Online Privacy Protection Act), i.e. we do not collect and store information of persons under 13 years of age.
Online data protection
The present Online Data Protection Provisions refer only and exclusively to the information gathered and stored via our website and not to information we collect offline.
General Terms and Conditions of Business
Please see also our General Terms and Conditions of Business (LINK)
By using our website you endorse our Online Data Protection Provisions.
Amendments of our data protection provisions
Any modification or amendment of our data protection provisions will be published on this site and our data protection specifications (see below) will be changed accordingly.
These provisions were revised on 24.07.2015.
We would be happy to receive any questions or suggestions concerning our data protection provisions. Please contact us at:
Pitter Gesellschaft m.b.H.